To order by mail, select our US ORDER FORM or INTERNATIONAL ORDER FORM from the dropdown list. Fill it out and send it to us via snail mail along with your check or money order to:
Phoenix studios
16350 Ventura Blvd. Suite D105
Encino, CA, 91436
IMPORTANT: If you are ordering a custom doll by mail, please include the Custom Doll Form when mailing in your order. All of the Calendar Girls and Seasons Boy Toy Dolls can be customized when ordering.
Payment:
We accept checks, money orders, cashiers checks, credit card convenience checks, wire transfers, and credit card payments. We require full payment at the time of placing an order, and do not accept deposits or offer payment plans.
Pricing:
Boy Toy Dolls are $5,299.99 Boy Toy Torsos are $1,899.00. Boy Toy Head Kit is $750.00 Additional Faces are $599.00 and include the eyes and the wig appropriate to the character ordered. Boy Toy oriface inserts are $199.00 and Eyes are $199.00.
If you pay your DOLL order in full using Check, Money Order or bank to bank wire transfers you may deduct $150 off the price! (BOY TOY COMPLETE DOLLS ONLY) You will be issued your certificate number only when full payment has been processed and verified.
Clothing:
Boy Toy Dolls are shipped with the outfit shown on the sample models. This includes the shoes or boots shown on the model, but does not include jewelry or props. In some cases, substitutions may be necessary.
Privacy:
We handle every order with absolute confidentiality and discretion, and we will never share, rent, or sell your personal information to anyone, so you can be assured of your complete and total privacy.
Order confirmation:
We will confirm your order by email, phone, fax or mail -- please specify your preference on the order form.
Sales tax:
California residents are subject to 8.75% state sales tax, as indicated on our order form.
Cancellation policy:
Once an order for a Boy Toy is received, we commit to the necessary materials to make your doll. Cancelled orders are subject to a 10% cancellation fee, and will be paid within 30 days.
Shipping:
Orders are shipped approximately 8 weeks after being received. We will contact you when your doll is approaching completion and arrange a day that will be convenient for you to receive your order; You will need to be present to accept delivery to insure the safety of your Boy Toy Doll. We do not offer customer pick up of orders.
Returns:
Once you accept delivery of your doll, we do not accept returns due to the nature of the product.
Assistance:
If you have any questions or if you need help placing your order, please call us toll free at:
US Phone: 1-877-7BOYTOY (1-877-726-9869)
International Phone: 818-905-0069
Fax: 818-905-0060
Or write to us at:
Phoenix Studios
16350 Ventura Blvd. Suite D105
Encino, CA, 91436